Respondtocustomersinseconds,nothours.
Replio is an AI assistant that reads your Allegro customer messages, analyzes orders and conversation history, and prepares a ready response. You just approve and send.
Every Allegro seller knows this.
27 new messages overnight
You open Allegro before coffee. "Where is my package?" "Can I return it?" "Does it fit model X?" — the same questions, every day, for the hundredth time.
A dispute just opened
A customer filed a complaint about a damaged product. You need to check the order, shipping, return policy — and write a legally compliant response under time pressure.
Still answering messages
The kids are asleep but Allegro isn't. 12 more messages since dinner. Each one needs the order checked, status verified, and a reply written from scratch.
Replio solves all three problems. An intelligent AI assistant that understands your products, orders and customers — and writes responses like you, only faster.
Three steps. No magic.
pawel_klient
anna.zakupy
tomek_pl
Customer sends a message
Product question, package status, complaint — anything. Replio automatically syncs all messages from Allegro.
pawel_klient
anna.zakupy
tomek_pl
AI analyzes and writes a response
Replio checks order history, product details, shipping status, past conversations and your knowledge base. Based on this, it generates a personalized response.
You approve and send
Read the response. Edit if you want. Send with one click. You always have the last word.
No message will be sent without your approval — unless you enable the auto-responder yourself.
Auto-responder for full automation
Configure auto-responder rules — set when, for which messages and in what style. AI responds for you, and you check the logs when you're back.
What do you gain?
Less time on messages
What used to take 15 hours per week now takes less than 3. Invest the rest in growing your business.
kowalski_jan
marta.nowak23
shop_buyer_99
Better seller ratings
Fast, professional responses = happy customers = better ratings. Replio helps you respond in minutes, not hours.
Professional dispute handling
AI knows Polish consumer law and helps write responses to complaints that are empathetic and legally compliant.
anna.zakupy
Damaged product — screen cracked on arrival
klient_pro
Wrong size received — requesting exchange
marek_shop
Late delivery — resolved with partial refund
Dashboard instead of ten tabs
Messages, orders, disputes, shipping status — all in one place. No more switching between tabs.
Everything you need in one place
AI-Powered Responses
GPT analyzes conversation history, order details, and product info to generate context-aware replies. Edit before sending or use as-is — your choice.
Auto-Responder
Set rules for automated replies — choose when, which messages, and what tone. AI responds for you while you review the logs.
Dispute Management
AI assists with disputes and claims using Polish consumer law context. Get risk assessment and de-escalation suggestions.
Order & Shipment Tracking
DHL integration provides real-time tracking data. AI includes shipment status automatically when customers ask about delivery.
Analytics Dashboard
Track messages handled, response times, AI usage, and revenue — all in real-time charts and statistics.
Knowledge Base & Personas
Train AI with custom instructions and choose communication personas — professional, friendly, or concise.
Chrome Extension
Reply directly from the Allegro seller panel without switching tabs. AI suggestions appear inline right where you need them.
Multi-Marketplace Support
Connect your Allegro account and manage all marketplace messages from a single unified inbox.
Smart Notifications
Get email and in-app alerts for new messages, disputes, and auto-responses. Customize what you want to be notified about.
Why can you trust us?
We are sellers ourselves
Replio wasn't built in a corporate office. We created it because we sell on Allegro ourselves and were tired of spending hours on repetitive messages.
You control every message
AI prepares the response, but you decide what gets sent. You can edit, regenerate or reject. No message goes out without your click.
Bank-level security
AES-256 encryption, connection via official Allegro OAuth 2.0. We don't see your passwords. Full GDPR compliance.
From the blog
Insights, case studies and product deep-dives for marketplace sellers.
Positive ratings
Average across all Replio sellers
Always responding
Even when you sleep
Frequently asked questions
Stopwastinghoursonmessages.
Join 500+ Allegro sellers who respond to customers in seconds instead of hours.
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